What products does Chitrali Saughat sell?
Chitrali Saughat offers authentic Chitrali products in Pakistan including handmade woolen shawls, traditional pakols, pure shilajeet, organic dry fruits, embroidered bags and pure Chitrali honey — all sourced directly from local artisans in Chitral KPK.
Are your products 100% original and authentic?
Yes — every product at Chitrali Saughat is 100% genuine and sourced directly from trusted local artisans and farmers in Chitral KPK. We quality check every item before shipping.
How can I place an order?
Simply browse our shop, add your favourite authentic Chitrali products to cart, fill in your delivery details and confirm your order. You will receive a confirmation message immediately.
Where are your products sourced from?
All our authentic Chitrali products are sourced directly from Chitral KPK — the heart of Pakistan’s finest handcrafted tradition.
Which payment methods do you accept?
We accept cash on delivery and online payment options available at checkout.
How long does delivery take?
Delivery time depends on your location. Most orders arrive within a few days. We will update you after shipping.
Do you offer returns?
Yes. You can return items within 14 days if they are unused and in original condition. Check our Refund and Returns Policy for full details.
Are handmade items returnable?
Handmade items may have natural variations. These are normal and not counted as defects. Only unused items can be returned.
Can I exchange a product?
Yes. You can request an exchange within 14 days if the item is unused and clean.
Who pays the return shipping cost?
You pay the return shipping cost. Shipping fees are not refunded.
How can I contact support?
You can message us anytime:
Email: info@chitralisaughat.com
Phone and WhatsApp: +92 3419257957