Introduction
These Terms and Conditions apply to every order on Chitrali Saughat. By using our website, you accept these rules.
Your Account
You must give correct information when creating an account. You are responsible for keeping your login details safe. If you notice any unusual activity, contact us.
Orders
When you place an order, you agree to buy the selected products at the listed prices. We can cancel an order if the product is out of stock or if there is an error in pricing. If we cancel, we will inform you and issue a refund.
Product Quality
We work with local artisans and growers. Many products are handmade. Small differences in color or stitching are normal. These differences do not count as defects.
Pricing and Payments
Prices are shown clearly on each product page.
You must pay the full amount before we ship your order.
We use secure payment partners. We do not store your card details.
Shipping
Delivery time depends on your location and the courier service.
We will inform you when your order is shipped.
We are not responsible for delays caused by the courier.
Returns and Refunds
Our Refund and Returns Policy explains how returns work.
You must read that policy before requesting a return.
Customer Conduct
You must use our website for lawful purposes only. Any misuse will result in restricted access.
Intellectual Property
Our logo, product photos and content belong to Chitrali Saughat. You cannot copy or reuse them without permission.
Limitation of Liability
We are not responsible for damages caused by misuse of our products.
We are not responsible for losses caused by courier delays or incorrect address details given by you.
Changes to These Terms
We may update these Terms and Conditions to improve our service. New terms will appear on this page.
Contact Us
For questions about these terms, contact us.
Email: info@chitralisaughat.com
Phone and WhatsApp: +92 3419257957