Shipping & Returns

🕒 Processing Time

Orders are processed within 2–3 business days after confirmation (excluding weekends & public holidays).

Shipping Information

Region	Delivery Time	Charges	Courier
Within Province	1–3 Business Days	PKR 250	TCS / Leopard
Other Provinces	3–5 Business Days	PKR 300	TCS / Leopard
Free Shipping	Orders above PKR 3,000	Free	Standard Courier

Delays may occur during holidays or due to courier issues

Order Tracking

Once dispatched, you’ll receive a tracking link via SMS to monitor your parcel status.

Return & Exchange Policy

Condition	Policy
Return Window	Within 7 days of delivery
Item Condition	Unused, undamaged, and in original packaging
Return Cost	Paid by customer (unless item is defective)
Refund Method	Original payment mode within 3–5 business days
Damaged / Wrong Item	Full replacement or refund

Non-Returnable Items

• Custom or personalized products
• Perishable goods (e.g., food items)
• Sale items (if mentioned as final sale)

📩 Need Help?

For returns or shipping inquiries, contact us.